Terms & Conditions

Last updated: September 5, 2026

These Terms & Conditions govern your use of the Adorn & Grace website and purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions.

1. About Us

Adorn & Grace is operated by:

WEDCR DIGITAL
CNPJ: 64.306.035/0001-36
Rua Paulo Pontes, 15A - Centenario
Campina Grande - PB
Brazil

2. Products

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

Colors and appearance may vary depending on your device, screen settings and other factors.

We reserve the right to correct errors, inaccuracies or omissions and to update product information when necessary.

3. Product Availability

All orders are subject to product availability.

If a product becomes unavailable after an order has been placed, we will contact you and may offer an appropriate alternative or refund the unavailable item.

4. Prices

Prices are displayed in the currency shown on the website.

Unless expressly stated otherwise at checkout, applicable taxes, duties, customs charges or import-related costs may depend on the destination country and the applicable tax and customs rules.

The final amount payable will be presented during checkout before the order is submitted.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we will send an order confirmation to the email address provided during checkout.

An order confirmation does not necessarily mean that the order has been accepted if there is an issue involving availability, payment, fraud prevention or pricing errors.

We reserve the right to cancel an order where reasonably necessary, including in cases of suspected fraud, significant pricing errors or inability to fulfill the order.

If we cancel an order after payment has been received, we will provide an appropriate refund.

6. Payment

We accept the payment methods displayed at checkout.

Payments may be processed by third-party payment providers.

You authorize us to charge the applicable order total using the payment method selected during checkout.

7. Shipping

Orders may be fulfilled from international suppliers and fulfillment partners.

Our standard estimated delivery time is:

Free Shipping: 7–12 business days.

Our express shipping option is:

DHL Express: 6–8 business days.

Delivery estimates begin after the order has been processed and dispatched and are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by customs clearance, public holidays, carrier delays, weather, incorrect addresses or circumstances outside our reasonable control.

8. Customs, Duties and Taxes

Orders may be shipped internationally and may be subject to import procedures, taxes, duties or other charges depending on the destination country and applicable law.

Where applicable, taxes and import charges will be disclosed during checkout or otherwise handled according to the applicable tax and customs arrangements.

Customers are responsible for providing accurate delivery information and cooperating with customs authorities when reasonably required.

We will not intentionally misrepresent the contents or value of an international shipment.

9. Delivery

You are responsible for providing an accurate delivery address.

If a parcel cannot be delivered because of an incorrect or incomplete address supplied by the customer, additional shipping costs may apply where permitted by law.

If a package appears damaged upon delivery, please contact us as soon as reasonably possible and provide photographs or other relevant evidence.

10. Right of Withdrawal and Returns

Consumers in the European Union and United Kingdom may have statutory cancellation or withdrawal rights.

For eligible EU distance sales, consumers generally have a 14-day withdrawal period beginning when they receive the goods, subject to applicable legal exceptions.

UK consumers generally have a 14-day cancellation period for qualifying distance sales, subject to applicable exceptions.

Nothing in this policy is intended to restrict any mandatory consumer rights that apply to you under the laws of your country.

How to Request a Return:

To request a return or exercise a statutory cancellation/withdrawal right, contact:

info@adornandgrace.com

Please include:

Order number
Full name
Product(s) concerned
Reason for contacting us, where applicable
Any relevant photographs or information

We will provide return instructions applicable to your order.

Return address:

WEDCR DIGITAL

CNPJ: 64.306.035/0001-36

Rua Paulo Pontes, 15A - Centenario

Campina Grande - PB, Brazil

We do not recommend sending products to our Brazilian registered business address unless we specifically instruct you to do so.

11. Condition of Returned Products

Where permitted by applicable law, customers may be responsible for any diminished value resulting from handling beyond what is reasonably necessary to establish the nature, characteristics and functioning of the goods.

Certain products may be subject to statutory exceptions to the right of withdrawal, including certain personalized, sealed or hygiene-sensitive products where applicable law permits such exceptions.

12. Refunds

Where a valid refund is due, we will process the refund in accordance with applicable law and our refund procedures.

For statutory withdrawals, refunds will generally be made using the original payment method unless another method has been agreed.

Applicable legal rules may allow a refund to be withheld until the goods have been received back or the customer has provided evidence that they have been returned.

13. Faulty or Non-Conforming Products

Nothing in these Terms limits mandatory statutory consumer rights relating to defective, unsafe or non-conforming products.

If you receive an item that is defective, damaged or materially different from the product ordered, contact us at:

info@adornandgrace.com

We will assess the issue and provide the remedy required by applicable law.

14. Legal Consumer Guarantees

For customers in the European Union, mandatory statutory consumer guarantees and remedies apply in addition to any voluntary commercial warranty offered by us.

For UK customers, mandatory statutory consumer rights also apply.

Nothing in these Terms is intended to exclude or restrict rights that cannot legally be excluded or restricted.

15. Intellectual Property

Unless otherwise stated, website content including text, logos, graphics, photographs, designs and other materials is owned by or licensed to Adorn & Grace and may not be reproduced or commercially exploited without permission.

16. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with website security
Introduce malicious software
Misuse the website or checkout
Attempt unauthorized access to our systems
Use website content for fraudulent purposes

17. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Subject to applicable law, we are not responsible for losses caused by events outside our reasonable control, including carrier delays, customs delays, natural disasters, internet outages or other force majeure events.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page.

19. Contact

For questions regarding these Terms: