Shipping Policy
Last updated: September 5, 2026
At Adorn & Grace, we offer international shipping to selected destinations. Orders may be fulfilled and shipped directly from international suppliers and fulfillment partners.
1. Shipping Options
Free Standard Shipping
Estimated delivery: 7–12 business days
DHL Express
Estimated delivery: 6–8 business days
Delivery estimates are calculated after the order has been processed and dispatched.
2. Order Processing
Orders are normally processed before being handed to the shipping carrier.
Processing time may vary depending on product availability, order volume and other operational circumstances.
The estimated delivery period does not necessarily include order processing time.
3. Tracking
Where available, tracking information will be provided after the order has been dispatched.
Tracking updates may take some time to appear after the carrier receives the shipment.
4. Customs and Importation
Because some orders may be shipped internationally, shipments may be subject to customs clearance, import procedures, taxes, duties or other charges depending on the destination.
The treatment of these charges depends on the destination country and applicable laws.
We will provide applicable tax and shipping information during checkout where required.
5. Delivery Delays
Estimated delivery times are not guaranteed unless expressly stated otherwise.
Delays may occur due to:
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Customs clearance
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Carrier delays
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Public holidays
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Weather
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Incorrect or incomplete addresses
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High shipping volumes
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Government restrictions
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Events outside our reasonable control
If your order has not arrived within a reasonable period after the estimated delivery window, please contact us at:
6. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned to the carrier or sender because of an incorrect or incomplete address, please contact us before any reshipment is arranged.
Additional shipping charges may apply where permitted by law.
7. Lost or Damaged Packages
If your package appears to have been lost or damaged during transit, contact us at:
Please provide your order number and any relevant photographs or carrier information.
We will work with the relevant carrier or fulfillment provider to investigate the issue.
Nothing in this Shipping Policy limits mandatory consumer rights concerning delivery, loss or damage.
8. Contact
For shipping questions:
Email: info@adornandgrace.com
WEDCR DIGITAL
CNPJ: 64.306.035/0001-36
Rua Paulo Pontes, 15A - Centenario
Campina Grande - PB
Brazil